Table of Contents
Collaboration between a government and its people—not just in service delivery—is one of the most fertile areas for creating potentially successful outcomes for a society, but it remains one of the most challenging of tasks as well. Almost as challenging are collaborations between government agencies themselves.
This chapter examines some of the aspects of collaborating—the active form of the word is important given what the purposes of collaborations are—from two distinct perspectives. The first derives from a variety of experiences as a former consumer/community advocate and campaigner interacting with a number of government agencies and will focus on government–community collaboration; the second perspective is that of a government official and will highlight some of the lessons learned not only in chairing a cross-jurisdictional government task force on a new global issue affecting consumers—mass-marketed global fraud—but from a task force that has significant community and business partnerships in collaboration with its government members.