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The Role of Departmental Secretaries- Whole Book (2.3 MB)

• Preliminary Pages
• Foreword
• Preface

1. Responsibilities of secretaries
2. Know and pace yourself: personal style and time allocation
3. Know the boss: working with and supporting the minister
4. Know the real boss: support to the Prime Minister and the whole of government
5. The lion’s den: respecting and working with the Parliament
6. It’s lonely at the top: management of the agency
7. The art of persuasion: management of the portfolio
8. Juggling the players: working with external stakeholders
9. Fourth estate or fifth column? Working with the media
10. Dead poet society duties: promoting APS values and contributing to APS capability
11. Secretaries’ personal development, support and performance assessment
12. Inside or outside the tent: the role of the Public Service Commissioner
13. Some conclusions

• Appendix A
• Appendix B
• Appendix C
• Appendix D