Appendix A. Policy Cycle Engagement Model

 

Stage in policy-making cycle

Information

Consultation

Participation

Agenda-setting

  • site-specific search engines
  • email alerts for new issues
  • translation support
  • style checkers to remove jargon
  • online surveys and polls
  • discussion forums
  • monitoring emails
  • bulletin boards
  • frequently asked questions
  • e-communities
  • e-petitions
  • e-referenda

Analysis

  • translation support for ethnic languages
  • style checkers to remove jargon
  • evidence-managed facilities
  • expert profiling
  • electronic citizen juries
  • e-communities

Formulation

  • advanced style checking to help interpret technical and legal terms
  • discussion forums
  • online citizen juries
  • e-community tools
  • e-petitions
  • e-referenda amending legislation

Implementation

  • natural language style checkers
  • email newsletters
  • discussion forums
  • online citizen juries
  • e-community tools
  • email distribution lists for target groups

Monitoring

  • online feedback
  • online publication of annual reports
  • online surveys and polls
  • discussion forums
  • monitoring emails
  • bulletin boards
  • frequently asked questions
  • e-petitions
  • e-referenda

Source: ‘Box 2: Tools for online engagement at each stage of policy-making’, Policy Brief: Engaging Citizens Online for Better Policy-making, OECD Observer March

2003, © OECD 2003.