In the case of the Gladstone oil spill, in February 2005 we were able to inform the commercial seafood operators that their catches were cleared for market. As promised during the Learning Circle, the department collected more than 100 seafood samples from commercial operators. All of the samples were tested by Queensland Health and showed that the seafood was suitable for sale. Also as promised, the affected area will continue to be monitored over the next five years to ensure there are no long-term effects.

DPI&F is working in concert with stakeholders, the Gladstone City Council, the Central Queensland Ports Authority and others to rebuild the reputation of the city’s seafood. This is just one example of where the Three Frames gives a simple heuristic tool for public managers to address performance, relationships and alignment to enable and deliver corporate strategy and create public value.