To sum up, the messages that I would like to leave you with about the evolving concept of program management are that:
program management seeks to provide coherence in the context of (ever increasing) complexity;
program management is a dynamic and integrated process that drives change in order to achieve the Government’s policy objectives;
program management provides clarity about the roles of people and agencies, so that responsibilities and accountabilities are also clear;
program management often requires responsibility and accountability across boundaries;
program management helps to identify and resolve tensions between different aspects of a program—including through the alignment of business objectives with organisational culture; and
program management requires a diverse set of capabilities and active engagement to use them and to change cultures and practices;
Ultimately, good program management will impact positively on trust in government, citizen engagement and good outcomes for the Australian community.