Governments Can Deliver: Better Practice in Project and Program Delivery

Ian Glenday, Executive Director, Office of Government Commerce, London

Table of Contents

Synopsis
Genesis of the OGC Best Practice
Establishing the Brand
How to Measure Success
The Other Benefits of OGC Gateway
Why did The British Government Succeed?
The Products
Establishing Brand Criteria
Mission Critical Projects
Conclusions

Synopsis

The concept of independent peer reviews leading to improved benefits from major projects and programs is established by some leading enterprises. The British Government’s Office of Government Commerce (OGC) have taken this concept and delivered it for nearly 2000 major reviews in British Government. Significant performance improvement has been delivered together with £3 billion savings.

This chapter examines the strategy for OGC Gateway Brand management, the lessons learnt from the large-scale roll out and the plans for the next phase.

The conclusion is that Governments can improve delivery of policy using this strategy provided robust political and senior official support is established.