Closure

Table of Contents

Some basics
Australian Government requirements
Tips and Traps
Risk management

Some basics

‘A fool beholdeth only the beginning of his works, but a wise man taketh heed to the end.’ (Anon)

It is likely that payments will have been made against observable milestones during the course of the project. Finalisation of the project will thus generally involve only the completion of the final milestone(s).

Once a client has ‘signed off’ on a project (or milestone), the consultant is entitled to consider the job (or part thereof) to be complete. It is therefore important that final acceptance (‘signing off’) does not occur without prior reconciliation of all outputs against those specified in the contract. The reconciliation should obviously take place early enough for remedial action or additional work to be undertaken if necessary.

The main factors to check during a reconciliation include:

  • Have all deliverables specified in the contract been provided?
  • Is the quality of the deliverables satisfactory?
  • Is there a need to take into account any new circumstances to ensure that the deliverables are current and relevant?
  • Were all outputs delivered on time, or as part of an agreed variation?
  • Have all expenses incurred by the consultant been authorised and approved for payment?
  • Overall, have the objectives of the project been met by the deliverables?

Where a cooperative relationship has been maintained with the consultant, and variations to the contract have been documented throughout, there should be little difficulty in agreeing on the final deliverables.

Should difficulties nevertheless arise, consult your agency’s legal adviser immediately.