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Performance Measurement, Reporting, Obstacles and Accountability
Recent Trends and Future Directions
Paul G. Thomas
ISBN 1 920942 78 5 (Print version) $19.95 (GST inclusive)
ISBN 1 920942 79 3 (Online)
Published October 2006
Co-published with the Australia and New Zealand School of Government
This monograph identifies the ways that ‘politics’ enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting for the accountability of both politicians and public servants. Along the way, both the conditions favouring and the obstacles to successful performance measurement will be highlighted.
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